While Voice over IP (VoIP) phone systems may not get as much attention as the cloud or CRM software, you’ll be happy to know there is an evolution in store for 2018. From new features to market trends, here are our predictions for VoIP in the coming year.
With over 1.3 billion monthly active users, Facebook’s Messenger app is an unprecedented success. Facebook is now looking to fully utilize the potential of this monster user base and has therefore added a feature for improving connectivity between local businesses and consumers.
Microsoft is known for their easy-to-use products. But did you know that behind Office’s simple-looking user interface lie many in-depth features? From Word and Excel to PowerPoint and Outlook, here are some free training videos that will help you master them all.
Installing powerful antivirus software and setting strong passwords are no longer considered the bare minimum in cybersecurity. With hackers, government agencies, and ISPs constantly monitoring networks and your online habits, hopping onto a Virtual Private Network (VPN) is crucial for keeping your surfing habits private.
At Microsoft’s 2017 Ignite conference, three new apps were announced that help small businesses streamline everyday tasks. The apps — Connections, Listings, and Invoicing — spent a few months as limited previews, but are now available to anyone with an Office 365 Business Premium subscription.
If the browser you’re using can’t guarantee your safety, you could be one click away from downloading malware into your computer. Although it’s easy to click ‘X’ on suspicious pop-up ads, some threats are more difficult to detect. Google addresses this and other web safety risks by substantially changing Chrome’s security settings.
Voice over IP (VoIP) upgrades are the clear choice for businesses that want to cut telecommunications costs and improve customer service. It’s a versatile technology with incredible customizability, and although we do most of the work for you, it’s important to understand the difference between proprietary and open-source systems.
Microsoft recently announced that it’s revamping Outlook’s user interface and improving certain features. The redesign is aimed at decluttering the desktop version and align it with the much cleaner and more user-friendly iOS version. Mac and Windows users can look forward to a sleeker design, better features, and reduced complexity.
Your passwords are the gateway to your files, money, and identity, so it’s no surprise that hackers are constantly trying to steal them. Most cybercriminals will use malware to do the trick, but they also have other means at their disposal. Google’s year-long security investigation provides the details.
For most people, Google is the first stop when searching for a specific business. And in some cases — like searches for gyms and beauty salons — people are using Google to help them contact the business about an appointment. Now, the search giant has made that possible right from its results pages.