Using technology to boost staff efficiency

Using technology to boost staff efficiency

Businesses that are winning in today’s marketplace are the ones that make technology work for them, not the other way round. When used correctly, technology can make every task much faster to execute, from communicating with customers to sending messages, gathering information, and more.

10 Ways to Prepare Your Business For the Worst [Checklist]

10 Ways to Prepare Your Business For the Worst [Checklist]

We don't have to tell you. Disaster can happen at any moment and if you have been around the block a few times, you know that disaster is not just a major hurricane or fire like we see on TV. It is anything that can cause your business to stop operating normally for a considerable amount of time, like a sudden data loss, a cybercrime, losing key personnel, or failure of critical hardware.

Understand how to measure social media ROI

Understand how to measure social media ROI

Well, you created a business page for Facebook, you patted yourself on the back, kicked up your feet and waited for the flood of new business to come in. How’d that work out for you? Probably not so well. But this doesn’t mean you should give up and turn your back on social media.

How to retain customers with email marketing

How to retain customers with email marketing

As a small business owner you’ve gone through the painstaking effort of making your products or services known to potential clients. Once you’ve managed to close the deal, the next step is to plan how to get repeat business from those clients. You can do just that by using email marketing to retain clients for longer, and build profits over an extended timeline.

Benefits of CRM for businesses

Benefits of CRM for businesses

At the end of the day, the success of any business comes down to whether it’s making a profit. But building and maintaining relationships with the customer base responsible for that revenue is even more significant. Visionary business owners are implementing customer relationship management (CRM) systems as a part of their business operations.

Prevent the ultimate break/fix nightmare

Prevent the ultimate break/fix nightmare

Have your IT problems become chronic? Is your break/fix contractor hanging around your office so often that he’s on first-name terms with the maid? If you’re starting to think about an alternative IT solution that can clear up your chronic IT issues for good, Managed Services may be just what you’ve been dreaming of.

4 things to consider before selecting an MSP

4 things to consider before selecting an MSP

Incorporating technology into business operations can be a challenge, because technology is always on the move, and many businesses simply can’t keep up. Small businesses often put their faith in a single IT guy to look after their tech needs but, chances are, he won’t have the time or expertise to be able to deal with wide ranging issues.