Envision Managed starts with EMC, and EMC starts with the Big Blue . 
When your users see the big blue E in their system tray they know a few things:

• Their system is being monitored 24 hours a day, 7 days a week
• They can report a system issue with a click of a button--directly to the service queue
• They can easily check on the status of their trouble ticket, 24/7

If you're an administrator, you know a few other things:

• You have anti-virus software installed and managed on every device in your network
• Your email is checked for viruses, spyware, and malware before it reaches your network
• Your LAN is being monitored 24/7 for everything from system failures to external attacks
• Your LAN is under constant maintenance-Defrags, Spyware Scans, Virus Sweeps, Temp File Clean-up--all the maintenance tasks that keep your network running fast and clean
• You have 24/7 access to an Enterprise-Wide ticketing system
• You can "remote in" to any system under management
• A team of IT Professionals are evaluating, managing, and installing software patches and updates, system wide, on a weekly basis

* Amounts are per device per month