Voice over Internet (VOIP) systems have taken over the business world. A VOIP system transforms physical desk phones into a plug and play solution. Your VOIP system provides phone capabilities from any desk phone, laptop, desktop, tablet, or smartphone. VOIP systems are so popular that it’s hard to find a business that hasn’t integrated these […]
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Dec
Dec
IT is an increasingly complex business function, but many businesses still hesitate to bring in outside help. They’re willing to tackle IT projects themselves, to the detriment of themselves and their businesses. If you’re considering bringing in an IT consultant, here are four simple ways to tell whether or not you’re in over your head: […]
04
Dec
Dec
When drawing up your cyber security plan, it’s easy to focus on external threats. Hackers and malware are dangerous and need to be targeted, but they might not be your biggest cyber threat. Unfortunately, that distinction belongs to your employees. Here are four reasons your employees might be your biggest cyber threat, and how you […]
04
Dec
Dec
The concept of using personal devices for work has become increasingly common over the past decade. Employees use personal laptops to do a bit of work during the evening, and then grab their cell phone to check emails Saturday afternoon. IT Managers are left to ponder the implications of using these devices and their effect […]
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Dec
Dec
Finding new customers is critical to keeping your business going and increasing profits. But, how do you find and attract the buyers that need your products and services? Calling or emailing a stranger used to be the way. Now, unsolicited calls and emails are less effective than ever at sparking a conversation. Just look at […]
01
Dec
Dec
Courtesy of Cindy Bates, Vice President, Microsoft U.S. SMB group As a small business owner, you’re likely to invest in the latest security systems to protect your home and office locations. You install motion sensors and use cameras to keep a watchful eye on your business, but the next step of protecting your data often […]
01
Dec
Dec
You know it’s critical to understand your customers better than the competition. You’ve heard that gathering customer insights can boost that understanding. And you may have noticed a lot of buzz about business intelligence. But what’s behind those concepts? And what do they mean for your business? Here’s the deal … Business intelligence (BI) refers […]
04
Nov
Nov
One of the hardest departments to manage, as an executive in a small or mid-size organization, is IT. Unfortunately, many organizations are unable or unwilling to invest in an entire IT department. For them, IT is simply an afterthought and necessary cost of doing business; something that can be set aside and looked at only […]
04
Nov
Nov
The concept of a ‘physical office’ as a small business hub of productivity is quickly being replaced by the connected ‘mobile office,’ which connects employees wherever they happen to be. Today’s business landscape favors those who are nimble and able to adapt rapidly by collaborating on the go, sharing ideas quickly and anticipating customer needs. […]
