Category Archives: Business Value

Are You Ready For an IT Consultant? Here’s 4 Ways to Tell If You’re In Over Your Head!

IT Consultant

IT is an increasingly complex business function, but many businesses still hesitate to bring in outside help. They’re willing to tackle IT projects themselves, to the detriment of themselves and their businesses. If you’re considering bringing in an IT consultant, here are four simple ways to tell whether or not you’re in over your head: […]

4 Reasons Why Your Employees Are the Biggest Cyber Threat

Employees Biggest Cyber threats

When drawing up your cyber security plan, it’s easy to focus on external threats. Hackers and malware are dangerous and need to be targeted, but they might not be your biggest cyber threat. Unfortunately, that distinction belongs to your employees. Here are four reasons your employees might be your biggest cyber threat, and how you […]

BYOD vs CYOD: Choosing the Right Solution for Your Business


The concept of using personal devices for work has become increasingly common over the past decade. Employees use personal laptops to do a bit of work during the evening, and then grab their cell phone to check emails Saturday afternoon. IT Managers are left to ponder the implications of using these devices and their effect […]

Use Social Selling to Increase Business Sales

Finding new customers is critical to keeping your business going and increasing profits. But, how do you find and attract the buyers that need your products and services? Calling or emailing a stranger used to be the way. Now, unsolicited calls and emails are less effective than ever at sparking a conversation. Just look at […]

Small Business BI: Making sense of customer information

Virtual Chief Information Officer (vCIO) IT Consultant

You know it’s critical to understand your customers better than the competition. You’ve heard that gathering customer insights can boost that understanding. And you may have noticed a lot of buzz about business intelligence. But what’s behind those concepts? And what do they mean for your business? Here’s the deal … Business intelligence (BI) refers […]

A 7-Step Canvas to Turn IT into a Competitive Advantage

One of the hardest departments to manage, as an executive in a small or mid-size organization, is IT. Unfortunately, many organizations are unable or unwilling to invest in an entire IT department. For them, IT is simply an afterthought and necessary cost of doing business; something that can be set aside and looked at only […]

How Small Businesses Can Thrive with Flexible Work Options

Courtesy of Cindy Bates – Vice President, Microsoft U.S. SMB group An essential characteristic of a modern business is your capacity to do business anywhere. Technology enables an organization to cultivate a cohesive, collaborative approach while providing flexibility in when, where and how your team gets work done. According to, one in four workers […]

The #1 Way to Lose Customer Trust

Courtesy of Cindy Bates – Vice President, Microsoft U.S. SMB group Premera — a major health insurer based in Washington State, has been in the news this month — but not because of a major advancement in healthcare or a customer milestone. Instead, the brand is under scrutiny as a result of a cyberattack that […]

A Layered Cybersecurity Bean Dip to Protect Your Business

Layered security is a trendy topic among IT professionals, but non-technical executives usually know very little about it. Simply put, layered security is all about taking a multi-faceted, strategic approach to your organization’s cybersecurity and risk management processes. The basic concept behind layered security is that threats loom at many different levels inside and outside […]

8 IT Projects for SMBs to Compete With the Big Ones [Checklist]

With IT quickly evolving and becoming more affordable, the good news is that small/midsized businesses can now bridge the gap and compete with larger competitors. It may seem overwhelming and you may not know where to begin, but if you break it down into smaller projects, you can make the organization more productive, competitive, mobile, […]